{"id":17,"date":"2023-09-19T02:51:45","date_gmt":"2023-09-19T02:51:45","guid":{"rendered":"http:\/\/alinasexclusive.test\/?page_id=17"},"modified":"2023-09-19T02:56:10","modified_gmt":"2023-09-19T02:56:10","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/alinas.ca\/fr\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"17\" class=\"elementor elementor-17\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6fbcd22c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6fbcd22c\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3efaefa\" data-id=\"3efaefa\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-66d27e16 elementor-widget elementor-widget-heading\" data-id=\"66d27e16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Refund and Returns Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-371cfac3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"371cfac3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7c7f1659\" data-id=\"7c7f1659\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d9f0864 elementor-widget elementor-widget-text-editor\" data-id=\"d9f0864\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 style=\"margin-bottom: 0.5rem; font-weight: 600; line-height: 1.2; font-size: 2em; font-family: Poppins, sans-serif; color: #444445; font-style: normal;\">Alina&#8217;s Exclusives Refund Policy<\/h2>\n<p style=\"margin-bottom: 1rem; line-height: 1.8; color: #444445; font-size: 0.9rem; font-family: 'Open Sans', sans-serif; font-style: normal; font-weight: 400;\">Thank you for shopping at Alina&#8217;s Exclusives!<\/p>\n<p style=\"margin-bottom: 1rem; line-height: 1.8; color: #444445; font-size: 0.9rem; font-family: 'Open Sans', sans-serif; font-style: normal; font-weight: 400;\">We offer refund and\/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and\/or exchange of any kind.<\/p>\n<p style=\"margin-bottom: 1rem; line-height: 1.8; color: #444445; font-size: 0.9rem; font-family: 'Open Sans', sans-serif; font-style: normal; font-weight: 400;\"><span style=\"font-weight: bolder;\">Eligibility for Refunds and Exchanges<\/span><\/p>\n<ul style=\"padding-left: 2rem; margin-top: 0px; margin-bottom: 1rem; color: #000000; font-family: 'Open Sans', sans-serif; font-size: 16px; font-style: normal; font-weight: 400;\">\n<li style=\"color: #444445; font-size: 1rem; line-height: 1.8;\">\n<p style=\"margin-bottom: 1rem; line-height: 1.8; font-size: 0.9rem;\">Your item must be unused and in the same condition that you received it.<\/p>\n<\/li>\n<li style=\"color: #444445; font-size: 1rem; line-height: 1.8;\">\n<p style=\"margin-bottom: 1rem; line-height: 1.8; font-size: 0.9rem;\">The item must be in the original packaging.<\/p>\n<\/li>\n<li style=\"color: #444445; font-size: 1rem; line-height: 1.8;\">\n<p style=\"margin-bottom: 1rem; line-height: 1.8; font-size: 0.9rem;\">To complete your return, we require a receipt or proof of purchase.<\/p>\n<\/li>\n<li style=\"color: #444445; font-size: 1rem; line-height: 1.8;\">\n<p style=\"margin-bottom: 1rem; line-height: 1.8; font-size: 0.9rem;\">Only regular priced items may be refunded, sale items cannot be refunded.<\/p>\n<\/li>\n<li style=\"color: #444445; font-size: 1rem; line-height: 1.8;\">\n<p style=\"margin-bottom: 1rem; line-height: 1.8; font-size: 0.9rem;\">If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.<\/p>\n<\/li>\n<\/ul>\n<p style=\"margin-bottom: 1rem; line-height: 1.8; color: #444445; font-size: 0.9rem; font-family: 'Open Sans', sans-serif; font-style: normal; font-weight: 400;\"><span style=\"font-weight: bolder;\">Exchanges<\/span>\u00a0<em>(if applicable)<\/em><\/p>\n<p style=\"margin-bottom: 1rem; line-height: 1.8; color: #444445; font-size: 0.9rem; font-family: 'Open Sans', sans-serif; font-style: normal; font-weight: 400;\">We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at (Add Relevant Email Address) and send your item to: (Relevant Address).<\/p>\n<p style=\"margin-bottom: 1rem; line-height: 1.8; color: #444445; font-size: 0.9rem; font-family: 'Open Sans', sans-serif; font-style: normal; font-weight: 400;\"><span style=\"font-weight: bolder;\">Exempt Goods<\/span><\/p>\n<p style=\"margin-bottom: 1rem; line-height: 1.8; color: #444445; font-size: 0.9rem; font-family: 'Open Sans', sans-serif; font-style: normal; font-weight: 400;\">The following are exempt from refunds:<\/p>\n<ul style=\"padding-left: 2rem; margin-top: 0px; margin-bottom: 1rem; color: #000000; font-family: 'Open Sans', sans-serif; font-size: 16px; font-style: normal; font-weight: 400;\">\n<li style=\"color: #444445; font-size: 1rem; line-height: 1.8;\">\n<p style=\"margin-bottom: 1rem; line-height: 1.8; font-size: 0.9rem;\">Gift cards<\/p>\n<\/li>\n<li style=\"color: #444445; font-size: 1rem; line-height: 1.8;\">\n<p style=\"margin-bottom: 1rem; line-height: 1.8; font-size: 0.9rem;\">Some health and personal care items<\/p>\n<\/li>\n<\/ul>\n<p style=\"margin-bottom: 1rem; line-height: 1.8; color: #444445; font-size: 0.9rem; font-family: 'Open Sans', sans-serif; font-style: normal; font-weight: 400;\"><span style=\"font-weight: bolder;\">Partial refunds are granted<\/span>\u00a0<em>(if applicable)<\/em><\/p>\n<ul style=\"padding-left: 2rem; margin-top: 0px; margin-bottom: 1rem; color: #000000; font-family: 'Open Sans', sans-serif; font-size: 16px; font-style: normal; font-weight: 400;\">\n<li style=\"color: #444445; font-size: 1rem; line-height: 1.8;\">\n<p style=\"margin-bottom: 1rem; line-height: 1.8; font-size: 0.9rem;\">Any item not in its original condition, is damaged or missing parts for reasons not due to our error.<\/p>\n<\/li>\n<li style=\"color: #444445; font-size: 1rem; line-height: 1.8;\">\n<p style=\"margin-bottom: 1rem; line-height: 1.8; font-size: 0.9rem;\">Any item that is returned more than 30 days after delivery.<\/p>\n<\/li>\n<\/ul>\n<p style=\"margin-bottom: 1rem; line-height: 1.8; color: #444445; font-size: 0.9rem; font-family: 'Open Sans', sans-serif; font-style: normal; font-weight: 400;\">Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\n<p style=\"margin-bottom: 1rem; line-height: 1.8; color: #444445; font-size: 0.9rem; font-family: 'Open Sans', sans-serif; font-style: normal; font-weight: 400;\">If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>\n<p style=\"margin-bottom: 1rem; line-height: 1.8; color: #444445; font-size: 0.9rem; font-family: 'Open Sans', sans-serif; font-style: normal; font-weight: 400;\"><span style=\"font-weight: bolder;\">Late or missing refunds<\/span><\/p>\n<ul style=\"padding-left: 2rem; margin-top: 0px; margin-bottom: 1rem; color: #000000; font-family: 'Open Sans', sans-serif; font-size: 16px; font-style: normal; font-weight: 400;\">\n<li style=\"color: #444445; font-size: 1rem; line-height: 1.8;\">\n<p style=\"margin-bottom: 1rem; line-height: 1.8; font-size: 0.9rem;\">If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>\n<\/li>\n<li style=\"color: #444445; font-size: 1rem; line-height: 1.8;\">\n<p style=\"margin-bottom: 1rem; line-height: 1.8; font-size: 0.9rem;\">If you have done all of this and you still have not received your refund yet, please contact us at (email and or phone number)<\/p>\n<\/li>\n<\/ul>\n<p style=\"margin-bottom: 1rem; line-height: 1.8; color: #444445; font-size: 0.9rem; font-family: 'Open Sans', sans-serif; font-style: normal; font-weight: 400;\"><span style=\"font-weight: bolder;\">Shipping<\/span><\/p>\n<ul style=\"padding-left: 2rem; margin-top: 0px; margin-bottom: 1rem; color: #000000; font-family: 'Open Sans', sans-serif; font-size: 16px; font-style: normal; font-weight: 400;\">\n<li style=\"color: #444445; font-size: 1rem; line-height: 1.8;\">\n<p style=\"margin-bottom: 1rem; line-height: 1.8; font-size: 0.9rem;\">Please do not send the product back to the manufacturer. It must be sent to the following Address (Relevant Address).<\/p>\n<\/li>\n<li style=\"color: #444445; font-size: 1rem; line-height: 1.8;\">\n<p style=\"margin-bottom: 1rem; line-height: 1.8; font-size: 0.9rem;\">You will be responsible for paying for your own shipping costs for returning your item.<\/p>\n<\/li>\n<li style=\"color: #444445; font-size: 1rem; line-height: 1.8;\">\n<p style=\"margin-bottom: 1rem; line-height: 1.8; font-size: 0.9rem;\">Shipping costs are non-refundable! If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\n<\/li>\n<li style=\"color: #444445; font-size: 1rem; line-height: 1.8;\">\n<p style=\"margin-bottom: 1rem; line-height: 1.8; font-size: 0.9rem;\">Depending on where you live, the time it may take for your exchanged product to reach you, may vary.<\/p>\n<\/li>\n<li style=\"color: #444445; font-size: 1rem; line-height: 1.8;\">\n<p style=\"margin-bottom: 1rem; line-height: 1.8; font-size: 0.9rem;\">Please see, we cannot guarantee that we will receive your returned item.<\/p>\n<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4f66d88e\" data-id=\"4f66d88e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-7accfa46 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7accfa46\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-316f8559\" data-id=\"316f8559\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1270fb3b elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"1270fb3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Follow us on<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31eafacf elementor-widget elementor-widget-elementskit-social-media\" data-id=\"31eafacf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-social-media.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t\t <ul class=\"ekit_social_media\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-017d063\">\n\t\t\t\t\t    <a\n\t\t\t\t\t\thref=\"https:\/\/facebook.com\" aria-label=\"Facebook\" class=\"facebook\" >\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-facebook\"><\/i>\n                                                                                    Facebook                                                                                <\/a>\n                    <\/li>\n                    \t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-dc3ecae\">\n\t\t\t\t\t    <a\n\t\t\t\t\t\thref=\"https:\/\/googleplus.com\" aria-label=\"Google\" class=\"google\" >\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-google\"><\/i>\n                                                                                    Google                                                                                <\/a>\n                    <\/li>\n                    \t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-1f56873\">\n\t\t\t\t\t    <a\n\t\t\t\t\t\thref=\"https:\/\/pinterest.com\" aria-label=\"Pinterest\" class=\"pinterest\" >\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-pinterest\"><\/i>\n                                                                                    Pinterest                                                                                <\/a>\n                    <\/li>\n                    \t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-4cb23a1\">\n\t\t\t\t\t    <a\n\t\t\t\t\t\thref=\"https:\/\/facebook.com\" aria-label=\"Twitter\" class=\"twitter\" >\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-twitter\"><\/i>\n                                                                                    Twitter                                                                                <\/a>\n                    <\/li>\n                    \t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-b614099\">\n\t\t\t\t\t    <a\n\t\t\t\t\t\thref=\"https:\/\/whatsapp.com\" aria-label=\"Whatsapp\" class=\"whatsapp\" >\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-whatsapp\"><\/i>\n                                                                                    Whatsapp                                                                                <\/a>\n                    <\/li>\n                    \t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-34d892f\">\n\t\t\t\t\t    <a\n\t\t\t\t\t\thref=\"https:\/\/facebook.com\" aria-label=\"LinkedIn\" class=\"linkedin\" >\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-linkedin\"><\/i>\n                                                                                    LinkedIn                                                                                <\/a>\n                    <\/li>\n                    \t\t\t\t\t\t\t<\/ul>\n\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Alina&#8217;s Exclusives Refund Policy Thank you for shopping at Alina&#8217;s Exclusives! We offer refund and\/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and\/or exchange of any kind. Eligibility for Refunds and Exchanges Your item must be unused and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-17","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/alinas.ca\/fr\/wp-json\/wp\/v2\/pages\/17","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alinas.ca\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/alinas.ca\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/alinas.ca\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alinas.ca\/fr\/wp-json\/wp\/v2\/comments?post=17"}],"version-history":[{"count":4,"href":"https:\/\/alinas.ca\/fr\/wp-json\/wp\/v2\/pages\/17\/revisions"}],"predecessor-version":[{"id":216,"href":"https:\/\/alinas.ca\/fr\/wp-json\/wp\/v2\/pages\/17\/revisions\/216"}],"wp:attachment":[{"href":"https:\/\/alinas.ca\/fr\/wp-json\/wp\/v2\/media?parent=17"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}